Help and FAQ

Product FAQ

What products do you sell?

We sell high quality reproduction framed prints, which can be purchased from our online store. There are more than 400 different prints available to choose from.

What medium and quality are the prints printed?

Our reproduction images are printed using archival UV inks onto a 2mm smooth, satin finish substrate, no glass = no reflection.

Which sizes are they available in?

Our framed prints are available in four standard sizes in the following sizes:
– 20″ x 16” (508 x 406mm)  $335
– 24″ x 20” (610 x 508mm)  $435
– 30″ x 24” (762 x 610mm)  $580
Other sizes are also available on request by contacting us.

Frame details and colours?

Our sleek, lightweight glass free, aluminium frames are 28mm deep and available in three colours, silver, white and black.

Can I have a white border (as shown?)

By default our prints are printed without a white border. However, if you would like it printed with a white border, simply let us know by adding a note during checkout.

Japanese Photo Shipped Box

Delivery FAQ

Where do you ship?

We deliver Australia-wide and international.

How much does shipping cost?

Delivery around Australia is free, while delivery to international will be based on a quotation base.

When will my order be sent?

Within five (5) business days.

Will I get tracking information?

Yes, we will send you a shipping tracking number. You will also be sent emails notifying you of your order progression.

Do you accept returns?

We are confident you will love your new artwork, but should you not, we have a money back guarantee. It means, if the works are not described as shown in the text and photos, or if you are not satisfied then we will happily accept the return of the works of up to (7) days after you have received it. Please contact us to initiate a return.

What payment methods do you accept?

Our website payment system is powered by Stripe for Guaranteed safe & secure checkout. We accept VISA, Mastercard, AMEX, and others.

In addition, we also accept Direct Bank Transfer.

More information can be found at Delivery and returns